At classicsokoban, we are committed to providing our players within our dedicated service regions with an exceptional gaming experience and reliable support. Whether you have questions about our standalone digital game software, need technical assistance, or have billing inquiries regarding your secure Stripe transactions, our team is here to help.
1. Primary Contact Information
For the fastest resolution, please reach out to us through our official channels below. We highly recommend contacting us via email for all order, delivery, and technical inquiries.
- Official Support Email: sokoban@classicsokoban.com
- Customer Support Hotline: +1 514-838-6246
- Legal Entity Name: EXECUTION LABS INC.
- Corporate Registration Number: 1009159-6 (Canada)
- Registered Office Address: 19009 Rue Poitiers, Kirkland, QC H9K 1S2, Canada
- Primary Service Area: Canada and Europe
2. Legal & Compliance Notice
Managed by a Canadian entity serving consumers and interactive software users within Canada and the European region, we strictly adhere to international electronic commerce standards and consumer privacy regimes:
Data Protection (GDPR & Privacy Compliance): Any personal information you provide through our contact email or phone support (such as your name, email address, or transaction history) will be processed securely, confidentially, and solely for the purpose of resolving your specific inquiry. For more details, please review our Privacy Policy.
Secure Payment Inquiries: For any questions regarding secure checkouts processed via Stripe, please include your official order number or the registered email address used during checkout so our compliance team can securely and swiftly verify your identity and resolve the issue.
Contact Us
📩 Please Leave a Message:
If our support representatives are currently assisting other users or if you are contacting us outside of North American business hours, please send us a detailed email. We are dedicated to reviewing all merchant and player inquiries, and we guarantee a comprehensive response within 24 hours.